How to Install Your eSIM
Select your device and preferred setup method for step-by-step instructions.
Apple iPhone via QR Code
- 1Open [ Settings ] > [ Mobile Data / Cellular ]
- 2Tap [ Add eSIM ]
- 3Select [ Use QR Code ] and scan the code from your email.
- 4Tap [ Continue ] (installation takes ~1 minute).
- 5Once completed, tap [ Done ] and label your plan.
Quick Tip: Ensure you are connected to a stable Wi-Fi network before you begin installation. Do not enable Data Roaming until you arrive at your travel destination.
Apple iPhone - Manual Setup
- 1Copy your SM-DP+ Address and Activation Code from your email.
- 2Go to Settings > Mobile Data > Add eSIM.
- 3Select Use QR Code, then tap Enter Details Manually.
- 4Paste the codes into the required fields and hit Next.
Quick Tip: Ensure you are connected to a stable Wi-Fi network before you begin installation. Do not enable Data Roaming until you arrive at your travel destination.
Apple iPhone - Push Notification Setup (US, Mexico, Canada)
- 1Make sure you're on a reliable Wi-Fi connection.
- 2If you receive a notification on your device that a T-Mobile eSIM is ready to be set up, tap the notification to download your eSIM and connect to the network.
- 3If you didn't receive the notification, go to Settings > Mobile Data (Cellular) > Add eSIM, then follow prompts to download and connect.
Quick Tip: Ensure you are connected to a stable Wi-Fi network before you begin installation. Do not enable Data Roaming until you arrive at your travel destination.
Samsung Galaxy via QR Code
- 1Open Settings and go to Connections.
- 2Select SIM Manager and tap Add eSIM.
- 3Scan the QR code using your phone camera.
- 4Tap Add to finish installation.
Quick Tip: Ensure you are connected to a stable Wi-Fi network before you begin installation. Do not enable Data Roaming until you arrive at your travel destination.
Samsung Galaxy - Manual Setup
- 1Copy your LPA Code from your confirmation email.
- 2Go to Settings > Connections > SIM Manager.
- 3Tap Add eSIM and select Enter Activation Code instead of scanning.
- 4Paste your code and hit Confirm.
Quick Tip: Ensure you are connected to a stable Wi-Fi network before you begin installation. Do not enable Data Roaming until you arrive at your travel destination.
Samsung Galaxy - Push Notification Setup (US, Mexico, Canada)
- 1Make sure you're on a reliable Wi-Fi connection.
- 2If you receive a notification on your device that a T-Mobile eSIM is ready to be set up, tap the notification to download your eSIM.
- 3If you didn't receive the notification, go to Settings > Connections > SIM Manager > Add eSIM. Select T-Mobile, then tap Add.
Quick Tip: Ensure you are connected to a stable Wi-Fi network before you begin installation. Do not enable Data Roaming until you arrive at your travel destination.
Google Pixel via QR Code
- 1Open Settings > Network & Internet > SIMs.
- 2Tap Download a SIM instead? and click Next.
- 3Scan the QR code with your camera to download.
Quick Tip: Ensure you are connected to a stable Wi-Fi network before you begin installation. Do not enable Data Roaming until you arrive at your travel destination.
Google Pixel - Manual Setup
- 1Copy your LPA Code from your email.
- 2Go to Settings > Network & Internet > SIMs.
- 3Select Need help? -> Enter it manually, paste code, and tap Download.
Quick Tip: Ensure you are connected to a stable Wi-Fi network before you begin installation. Do not enable Data Roaming until you arrive at your travel destination.
Google Pixel - Push Notification Setup (US, Mexico, Canada)
- 1Make sure you're on a reliable Wi-Fi connection.
- 2Go to Settings > Network & Internet.
- 3Next to SIMs, choose the plus symbol (+).
- 4Tap Download your SIM > Next. Select T-Mobile, then Activate.
Quick Tip: Ensure you are connected to a stable Wi-Fi network before you begin installation. Do not enable Data Roaming until you arrive at your travel destination.